We encourage any individual who may have a general complaint or wishes to appeal a decision to contact the SU Institute of Training. If you already know an SU Institute of Training staff member, we suggest you contact them first regarding your complaint. If you have hesitations about discussing your concerns with that person, or you are dissatisfied with their response, please contact our support team on 1300 478 753 or support@su.org.au who will seek to resolve the matter or refer you to the appropriate person or team to seek a resolution.
If your complaint is in relation to any SU Institute of Training staff member breaching our Child Protection Policy, please direct your query to idisclose@su.org.au or our confidential online form su.org.au/incident-report.
For more information, please read our Complaints and Appeals Policy.
